The complete platform
Every feature, explained
Twelve fully-integrated modules that replace your till, your spreadsheets, your booking notebook and a pile of apps — built for beauty, hair & cosmetics shops.
01
Point of Sale
The fast, forgiving checkout your team uses every day — on a till, tablet or phone, online or offline.
Lightning scanning & lookup
- USB & camera barcode scanning, product in under half a second
- Audio & visual feedback, continuous scan mode
- Fuzzy matching for damaged barcodes (EAN, UPC, Code 128, QR)
- Search by name, SKU, category, brand, colour or size
- Recent, favourite & best-selling quick access
Cart & discounts
- Variant selection by colour, shade & size
- Per-item & cart-wide percentage or fixed discounts
- Promo codes, automatic deals & VIP pricing
- Manager approval thresholds & staff limits
- Hold & recall carts; assign a customer
Checkout & payment
- Cash with quick-tender buttons & auto change
- Card via integrated terminal — any provider
- Split payments & offline manual card entry
- Apple Pay / Google Pay & contactless
- Print or email receipts; digital QR receipt
Refunds & exchanges
- Find a sale by receipt, date, customer or product
- Full or partial refunds; exchanges
- Refund to card, cash or store credit
- Reason capture & manager approval rules
- Return to stock or mark as damaged
Works offline
- Automatic offline detection with a clear indicator
- Full cached catalogue, images & customers
- Cash & manual card sales keep flowing
- Sales queue locally, sync automatically on reconnect
- Duplicate-safe sync with conflict handling
Receipts & quick actions
- Thermal, network & Bluetooth printing
- Gift receipts, reprints & receipt lookup
- Open drawer, no-sale, price & stock check
- Daily summary, cash-up & end-of-day
- Clock in/out right from the till
02
Online Store
A beautiful customer-facing website on the same catalogue as your shop — sell online with zero double entry.
Storefront
- Hero banners, featured products & sale sections
- New arrivals, best-sellers & category showcases
- Store locator with opening hours & map
- Mobile-first, fast & SEO-ready
Catalogue & product pages
- Visual colour swatches with image per shade
- Size selection & colour-by-size availability
- Image gallery, zoom & "only X left" warnings
- Advanced filtering, sorting & instant search
- Reviews, ratings & related products
Cart, checkout & accounts
- Mini-cart, save for later & free-delivery progress
- Click & collect and home delivery flows
- Guest checkout or customer accounts
- Order history, wishlist & saved addresses
- Discount codes & promotions at checkout
03
Admin Dashboard
The command centre — your whole business at a glance, live, across every location.
Live overview
- Today's sales vs yesterday & last week
- Transactions, average basket, items sold
- Revenue by location, payment, category & hour
- Live activity feed of sales, refunds & sign-ins
Alerts & quick actions
- Low & out-of-stock alerts, pending orders
- Refunds, complaints & expiring promotions
- One-click: add product, staff or promotion
- Notifications centre, mark read & clear
Multi-location & search
- Sales, staff & stock per location at a glance
- Switch or combine location views
- Global search across products, customers & orders
- Saved filters, sortable tables & bulk actions
04
Inventory & Products
Advanced variant control made for cosmetics & hair — every shade, size and SKU, tracked per location.
Products & variants
- Rich products: images, brand, category, pricing
- Colour variants with hex swatch & own photo
- Size variants & auto colour×size matrix
- Barcode, SKU & price per combination
- Cost, margin, compare-at & tax class
Multi-location stock
- Stock value, units & health at a glance
- Stock per variant per location
- Adjustments with reasons & references
- Transfers between shops with receive workflow
- Stock takes & full audit-trail history
Import / export
- CSV / Excel templates with column mapping
- Import variants, barcodes & per-location stock
- Duplicate handling: skip, update or create
- Export products, stock & PDF catalogue
- Configurable low-stock alerts & daily report
05
Customers & CRM
Turn one-time shoppers into loyal regulars — with full profiles, segments and complaint handling.
Customer profiles
- Contact details, addresses, notes & tags
- Lifetime spend, average order & favourites
- Full activity timeline & order history
- Marketing consent (email / SMS / WhatsApp)
- One-tap member welcome discounts at the till
Complaints
- Log from web, POS, phone or email
- Types, status workflow & assignment
- Internal notes, responses & resolution
- Link to staff, product or order
- Complaint reports & satisfaction tracking
Segments & analytics
- Auto segments: New, Regular, VIP, At-risk
- Custom segments with combined rules
- Retention, repeat-purchase & lifetime value
- Top customers & revenue by segment
- Target segments with marketing campaigns
06
Staff Management
Run your team end-to-end — access, attendance, rotas, leave, performance and pay data.
Accounts & permissions
- PIN & fingerprint logins, quick user switch
- Default roles: Admin, Manager, Senior, Cashier, Stock
- Granular permissions across every module
- Custom roles & per-staff discount/refund limits
- Login history & lockout protection
Time, rotas & leave
- Clock in/out by PIN, with location enforcement
- Breaks, overtime & "currently clocked in" view
- Drag-and-drop scheduling & shift swaps
- Leave requests, approvals & balances
- Timesheet approval & export
Performance & pay
- Automatic sales & service metrics per staff
- Customer star-ratings via receipt QR / email
- Performance reviews & goals
- Basic payroll calc & export for your accountant
- Labour cost as % of sales
07
Payments
Take payment any way your customers want — we integrate the terminal and provider you choose.
Any payment method
- Card terminal integration (e.g. Dojo) & others
- Contactless, Chip & PIN, Apple / Google Pay
- Automatic amount push to the terminal
- Real-time status, retries & timeouts handled
- Card refunds to the original payment
Cash management
- Opening float, cash in / out & drawer control
- Expected vs counted, variance tracking
- Guided end-of-day cash-up by denomination
- Manager approval on variance
- Deposit tracking & cash reports
Reconciliation
- Daily totals matched to your provider
- Spot & resolve discrepancies
- Settlement tracking
- Filter by date, location, terminal or card
- Export for accounting
08
Marketing
Bring customers back with campaigns, offers and automated messages — across email, SMS & WhatsApp.
Campaigns
- Email, SMS, WhatsApp & push campaigns
- Target by segment, history, spend or location
- Drag-and-drop templates with personalisation
- Schedule, recurring & best-time sending
- Test sends & approval workflow
Discounts & promotions
- Codes: %, fixed, free delivery, BOGOF
- Limits, expiry, eligibility & minimum spend
- Promotions: multi-buy, bundles, gift with purchase
- Auto-apply at checkout & on the customer display
- Usage & revenue tracking per code
Automations & analytics
- Welcome series, post-purchase & review requests
- Win-back, birthday & back-in-stock messages
- Transactional order & collection notifications
- Open, click, conversion & revenue tracking
- A/B testing with automatic winner
09
Reports & Analytics
Business intelligence in plain English — know exactly what's selling, who's performing and what to reorder.
Sales & product
- Any period, with compare & custom ranges
- Breakdown by location, staff, category & variant
- Best & worst sellers, never-sold products
- Refund & discount impact on margin
Stock, staff & finance
- Stock valuation, ageing & reorder forecasting
- Staff performance, hours & labour cost
- Revenue, profit & gross margin reports
- VAT summary, ready for your accountant
Automated & custom
- Daily summary emailed every morning
- Weekly & monthly comparisons
- Build your own reports & schedule them
- Export to CSV, Excel or PDF
10
Mobile App
The whole POS in your pocket — native scanning, offline-first, with push alerts and Bluetooth printing.
Full POS, on the go
- Every web POS feature, touch-optimised
- Native camera barcode scanning with haptics
- Cart, variants, discounts & customers
- Cash & card checkout, refunds & receipts
Offline-first & sync
- Local database keeps everything available
- Sell offline, background sync on reconnect
- Prominent sync status & pending count
- Conflict detection & retry
Alerts & printing
- Push: new orders, low stock, shift reminders
- Bluetooth receipt & label printing
- Clock in/out, schedule & leave on mobile
- Fast startup, dark mode & gestures
11
Orders & Fulfilment
Click & collect and delivery, handled cleanly from order to doorstep — customers updated at every step.
Click & collect
- Live order queue with sound & visual alerts
- Picking lists & stock checks
- Ready → notify → check-in → collected
- Per-location collection points
Delivery
- Packing slips & shipping labels
- Assign couriers & tracking numbers
- Delivery zones, charges & time slots
- Dispatch → out for delivery → delivered
Tracking & notifications
- Status timeline visible to customers
- Automatic email / SMS / WhatsApp updates
- Modify, cancel or refund orders
- Out-of-stock handling & alternatives
12
System & Settings
Configured for the UK out of the box — £ currency and VAT — with everything you need to stay in control.
Business & regional
- Business info, logo, VAT number & brand colour
- £ currency, UK date/time & VAT built in
- Default language & multi-language support
- Session, security & password policy
Locations & receipts
- Unlimited locations, hours & terminals
- Per-location stock, staff & receipt headers
- Custom receipt layout, logo & messages
- VAT, tax categories & rounding rules
Data & integrations
- Automatic backups & restore
- Email (SMTP), SMS & WhatsApp providers
- Cloud image storage & analytics
- Full audit log & GDPR data tools
All of this, one platform
See it running in your shop
Start your free 2-week trial, or call for a quick chat. We'll set it up and tailor any feature you need.